Water/Finance Clerk
City of Lockport City of Lockport Lockport, IL Lockport, IL Full-time Full-time $19.
25 - $26.
50 an hour $19.
25 - $26.
50 an hour 6 days ago 6 days ago 6 days ago
Summary:
The Water/Finance Clerk is responsible for clerical work performed in the municipal utilities division of the Finance Department.
Under general supervision, this position is responsible for collecting funds due to the City, greeting residents, and is required to perform a variety of related clerical tasks.
Department:
Finance (Water Administration) Type of Position:
Full-time Hours:
40 hours/week (Over-time may be required on occasion) FLSA Status:
Non-exempt Reports to:
Finance Director Salary:
$40,000 - $55,000 (DOQ) ESSENTIAL DUTIES AND
Responsibilities:
Essential duties listed below are intended only as illustrations of the various types of work that may be performed.
The omission of specific statements of duties does not exclude them if the work is similar, related or logical to the position.
Provides main coverage of the front desk, including collection and posting of utility payments and other miscellaneous cash receipts.
Receives incoming residents/visitors, telephone calls and emails and responds in a timely manner to questions regarding City procedures, regulations, operations or services and/or refers/directs inquiries to other departments when necessary.
Addressing residents' complaints or questions on their utility bills or accounts and responding in a timely manner.
Proofing for accuracy the daily balancing of the cash drawers Scheduling appointments with residents in order for the City's Meter Reader to access the home relating to high consumption, misreads, damaged MXU, etc.
Preparation of meters for contractors/developers/residents Administration of the Commuter and Hamilton Street parking permits Responsible for communicating issues residents have with Waste Management garbage services; ordering totes for new residents and help existing residents with repairs &/or replacement totes; informing residents of their garbage pickup day and the Waste Management rules Performs general clerical duties such as typing, filing, spreadsheets, and data entry and retrieval.
Provides clerical and administrative support for the Finance Department, and other Departmental staff Perform other miscellaneous tasks/duties at the discretion of the Finance Director.
Qualifications:
High School Diploma or GED equivalent with specialized course work in general office practices such as typing and filing Five (5) years of customer service experience with varied clerical, public contact and technical office management work.
Knowledge, Skills and Abilities:
Well-developed communication skills, both verbal and written.
Ability to perform arithmetic computations accurately and quickly.
Ability to manage time well, be highly organized and plan work assignments effectively to maintain a smooth flow of record keeping and information processing.
Ability to use modern office technology, including a personal computer.
Knowledge and ability to work with software related to accomplishing the utility billing functions, including spreadsheets and various computer applications.
Ability to establish successful working relationships.
Knowledge of Microsoft Word, Excel, and Outlook; Ability to effectively meet and deal with the public; ability to communicate effectively verbally and in writing; ability to handle stressful situations; Job Type:
Full-time Pay:
$19.
25 - $26.
50 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Dependent care reimbursement Employee assistance program Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Prescription drug insurance Retirement plan Tuition reimbursement Vision insurance Experience level:
5 years Schedule:
8 hour shift Work setting:
In-person Office Ability to Relocate:
Lockport, IL 60441:
Relocate before starting work (Required) Work Location:
In person Provides main coverage of the front desk, including collection and posting of utility payments and other miscellaneous cash receipts.
Receives incoming residents/visitors, telephone calls and emails and responds in a timely manner to questions regarding City procedures, regulations, operations or services and/or refers/directs inquiries to other departments when necessary.
Addressing residents' complaints or questions on their utility bills or accounts and responding in a timely manner.
Proofing for accuracy the daily balancing of the cash drawers Scheduling appointments with residents in order for the City's Meter Reader to access the home relating to high consumption, misreads, damaged MXU, etc.
Preparation of meters for contractors/developers/residents Administration of the Commuter and Hamilton Street parking permits Responsible for communicating issues residents have with Waste Management garbage services; ordering totes for new residents and help existing residents with repairs &/or replacement totes; informing residents of their garbage pickup day and the Waste Management rules Performs general clerical duties such as typing, filing, spreadsheets, and data entry and retrieval.
Provides clerical and administrative support for the Finance Department, and other Departmental staff Perform other miscellaneous tasks/duties at the discretion of the Finance Director.
High School Diploma or GED equivalent with specialized course work in general office practices such as typing and filing Five (5) years of customer service experience with varied clerical, public contact and technical office management work.
Well-developed communication skills, both verbal and written.
Ability to perform arithmetic computations accurately and quickly.
Ability to manage time well, be highly organized and plan work assignments effectively to maintain a smooth flow of record keeping and information processing.
Ability to use modern office technology, including a personal computer.
Knowledge and ability to work with software related to accomplishing the utility billing functions, including spreadsheets and various computer applications.
Ability to establish successful working relationships.
Knowledge of Microsoft Word, Excel, and Outlook; Ability to effectively meet and deal with the public; ability to communicate effectively verbally and in writing; ability to handle stressful situations; 401(k) 401(k) matching Dental insurance Dependent care reimbursement Employee assistance program Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Prescription drug insurance Retirement plan Tuition reimbursement Vision insurance 5 years 8 hour shift In-person Office Lockport, IL 60441:
Relocate before starting work (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.
25 - $26.
50 an hour $19.
25 - $26.
50 an hour 6 days ago 6 days ago 6 days ago
Summary:
The Water/Finance Clerk is responsible for clerical work performed in the municipal utilities division of the Finance Department.
Under general supervision, this position is responsible for collecting funds due to the City, greeting residents, and is required to perform a variety of related clerical tasks.
Department:
Finance (Water Administration) Type of Position:
Full-time Hours:
40 hours/week (Over-time may be required on occasion) FLSA Status:
Non-exempt Reports to:
Finance Director Salary:
$40,000 - $55,000 (DOQ) ESSENTIAL DUTIES AND
Responsibilities:
Essential duties listed below are intended only as illustrations of the various types of work that may be performed.
The omission of specific statements of duties does not exclude them if the work is similar, related or logical to the position.
Provides main coverage of the front desk, including collection and posting of utility payments and other miscellaneous cash receipts.
Receives incoming residents/visitors, telephone calls and emails and responds in a timely manner to questions regarding City procedures, regulations, operations or services and/or refers/directs inquiries to other departments when necessary.
Addressing residents' complaints or questions on their utility bills or accounts and responding in a timely manner.
Proofing for accuracy the daily balancing of the cash drawers Scheduling appointments with residents in order for the City's Meter Reader to access the home relating to high consumption, misreads, damaged MXU, etc.
Preparation of meters for contractors/developers/residents Administration of the Commuter and Hamilton Street parking permits Responsible for communicating issues residents have with Waste Management garbage services; ordering totes for new residents and help existing residents with repairs &/or replacement totes; informing residents of their garbage pickup day and the Waste Management rules Performs general clerical duties such as typing, filing, spreadsheets, and data entry and retrieval.
Provides clerical and administrative support for the Finance Department, and other Departmental staff Perform other miscellaneous tasks/duties at the discretion of the Finance Director.
Qualifications:
High School Diploma or GED equivalent with specialized course work in general office practices such as typing and filing Five (5) years of customer service experience with varied clerical, public contact and technical office management work.
Knowledge, Skills and Abilities:
Well-developed communication skills, both verbal and written.
Ability to perform arithmetic computations accurately and quickly.
Ability to manage time well, be highly organized and plan work assignments effectively to maintain a smooth flow of record keeping and information processing.
Ability to use modern office technology, including a personal computer.
Knowledge and ability to work with software related to accomplishing the utility billing functions, including spreadsheets and various computer applications.
Ability to establish successful working relationships.
Knowledge of Microsoft Word, Excel, and Outlook; Ability to effectively meet and deal with the public; ability to communicate effectively verbally and in writing; ability to handle stressful situations; Job Type:
Full-time Pay:
$19.
25 - $26.
50 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Dependent care reimbursement Employee assistance program Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Prescription drug insurance Retirement plan Tuition reimbursement Vision insurance Experience level:
5 years Schedule:
8 hour shift Work setting:
In-person Office Ability to Relocate:
Lockport, IL 60441:
Relocate before starting work (Required) Work Location:
In person Provides main coverage of the front desk, including collection and posting of utility payments and other miscellaneous cash receipts.
Receives incoming residents/visitors, telephone calls and emails and responds in a timely manner to questions regarding City procedures, regulations, operations or services and/or refers/directs inquiries to other departments when necessary.
Addressing residents' complaints or questions on their utility bills or accounts and responding in a timely manner.
Proofing for accuracy the daily balancing of the cash drawers Scheduling appointments with residents in order for the City's Meter Reader to access the home relating to high consumption, misreads, damaged MXU, etc.
Preparation of meters for contractors/developers/residents Administration of the Commuter and Hamilton Street parking permits Responsible for communicating issues residents have with Waste Management garbage services; ordering totes for new residents and help existing residents with repairs &/or replacement totes; informing residents of their garbage pickup day and the Waste Management rules Performs general clerical duties such as typing, filing, spreadsheets, and data entry and retrieval.
Provides clerical and administrative support for the Finance Department, and other Departmental staff Perform other miscellaneous tasks/duties at the discretion of the Finance Director.
High School Diploma or GED equivalent with specialized course work in general office practices such as typing and filing Five (5) years of customer service experience with varied clerical, public contact and technical office management work.
Well-developed communication skills, both verbal and written.
Ability to perform arithmetic computations accurately and quickly.
Ability to manage time well, be highly organized and plan work assignments effectively to maintain a smooth flow of record keeping and information processing.
Ability to use modern office technology, including a personal computer.
Knowledge and ability to work with software related to accomplishing the utility billing functions, including spreadsheets and various computer applications.
Ability to establish successful working relationships.
Knowledge of Microsoft Word, Excel, and Outlook; Ability to effectively meet and deal with the public; ability to communicate effectively verbally and in writing; ability to handle stressful situations; 401(k) 401(k) matching Dental insurance Dependent care reimbursement Employee assistance program Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Prescription drug insurance Retirement plan Tuition reimbursement Vision insurance 5 years 8 hour shift In-person Office Lockport, IL 60441:
Relocate before starting work (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.
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