Associate Critical Operations Engineer

Oath, a subsidiary of Verizon, is a values-led company committed to building brands people love. We reach over one billion people around the world with a dynamic house of media and technology brands. A global leader in digital and mobile, Oath is shaping the future of media.
As an Operations Center Engineer, you will be responsible for monitoring and maintaining the stability of Oath's production and corporate infrastructure 24x7x365.
We are a team of highly motivated and passionate individuals that play a key role in Oath by coordinating operations and engineering teams to identify, triage, and resolve customer impacting incidents, verify service impact to the end users, and work alongside subject matter experts to identify root cause.
The Operations Center acts as the central nervous system for technology at Oath. Our team is responsible for the health and performance of more than 100,000 Oath systems globally. Engineers in this role are exposed to some of the most advanced web serving infrastructure in the world!
Our team's advanced machine-learning monitoring and remediation tooling are used to ensure the stability, performance, and scalability of our network and systems infrastructure.
You will be Oath's 1st line of offense battling issues affecting the reliability of our products and services, you will also be responsible for interfacing with internal/external customers on operational issues, working with senior engineers resolving complex incidents, and facilitating communication between various engineering and development teams.
Teamwork will play a major role in working effectively with peers to create a positive environment within the team.
The ideal candidate will have excellent written and verbal communication skills; critical thinking and troubleshooting skills; the ability to multitask in order to facilitate the resolution of multiple incidents at any given time; and the vision to automate in order to better scale and streamline process.
Monitor the production infrastructure for stability and performance in order to maintain 24x7x365 operations.
Ability to quickly learn and apply new technologies within a dynamic and extremely fast-paced environment
Ability to effectively communicate via phone and in writing
Participate in the transfer of information from one shift to the next.
An AA degree in a computer related field or equivalent industry experience. Typical candidates have a BS degree in a computer related field or equivalent experience
Working knowledge of Linux OS internals (file systems, storage, process lifecycle, etc).
Working knowledge of basic Linux command line system health diagnostic tools
Working knowledge of LAMP architecture and services
Working knowledge of a TCP/IP network environment
Working knowledge of HTTP, DNS, NFS, RAID, and DHCP is preferred
Certifications such as CCNA and RHCSA or equivalent are preferred
Successful completion of level 2 security clearance is required
Oath is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on, age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Oath is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. Please let us know if you need a reasonable accommodation to apply for a job or participate in the application process.
Currently work for Oath? Please apply on our internal career site.

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